Do you have a concern about a child or family involved with the Bureau of Milwaukee Child Welfare (BMCW)?

The Ombudsman office is a free, public service that independently reviews case-specific concerns regarding the safety, permanence and well-being of children and families involved with the BMCW.

The Office of the Milwaukee Ombudsman for Child Welfare (OMOCW) takes a fair and neutral approach to learning whether or not the BMCW followed policy, procedure and law.

Based on the findings of our reviews, the Ombudsman may recommend alternative actions in a specific case. The Ombudsman may also recommend ways that the BMCW can change policy to improve outcomes for children and families in the future.